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ORDER INFORMATION PAGE




PAYMENT INFO
Accepted payments
  • Checks- items ships when payment clears (7-14 days) if you send a check be sure to include the shipping address you would like the item sent to and the specific itemyou are ordering and your email address, I will send you a verification email when your check arrives
  • Paypal- use buy now buttons to pay with credit card
  • Money orders- email me for address to send money orders
  • Click here to go to paypal
  • We are currently not able to take orders over the phone, we prefer paypal, it is a quality payment service offering buyer protection and encrypted transactionsto keep your information safe when ordering on the web.
  • Official PayPal Seal

  • SHIPPING INFO
    Fedex ground
  • no p.o. box orders (fedex does not ship to po boxes)
  • free tracking number (tracking number is sent to your email at the end of the day item ships)
  • free insurance (insurance only covers damaged items during shipping not returns)
  • 2-4 days ship time
  • You will receive a tracking number via email when item ships
  • Shipping price is to lower 48 USA states only, Alaska and Hawaii extra
  • Click here to go to fedex tracking

  • CONTACT
    Click here to contact by email
    Sawdustken@yahoo.com or copy and paste email address if this link does not work
    I build these items in my free time so orders are only taken by emailusing paypal if you would like to order a item and are having problems withpaypal checkout or you have a question you can call me, if you get voicemail please leave your name and phone number and question and I will call you back my phone number is #918-378-4297 this number is for knwoodworks and kenmaryardservice

    Location
    We are located in Broken Arrow, Oklahoma in the great USA

    About Us
    This is a part time company items arebuilt in free time, we have been selling are items for about 5 years on the weband locally. Some items are kept in stock but most are built to order being that nest boxes arenot a high demand item. We have built andsold close to a thousand nest boxes over the years so you can be assured you are getting a well built qualityitem when you order from us.

    Feed Back
    Feed back is always appreciated, such as improvements on the site or on theitems themselves, we are not always able to respond to every email but every suggestionis taken into consideration. And we hope to have a feedback page up in the near future.

    Common Questions
  • (Q)How do I order multiple items -
    (A)If you would like more than 1 item simply email me and I will send you a specific paypal billfor those items

  • (Q)Is there a discount for combined shipping -
    (A)Most items ship in there ownboxes but whenever we can we do try to combine items in one box in which case we can offera discount, simply email for prices

  • (Q)How long does it take to ship items-
    (A)Most items are build to order except for the higher demand items which are usually kept in stock,once the item is in the fedex system it usually takes 2 to 4 days to receive,items are shipped by fedex ground so they are delivered Monday thru Friday

  • (Q)Are returns accepted -
    (A)yes we do accept returns simply call or email to let us know item is returning and we will return yourpayment when we receive the item, in most cases buyer pays for return shipping unless item is refused at time of delivery

  • (Q)Do you build custom orders -
    (A)We do occasionally build custom orders but itis based on time and specifics of order you can email us for request, we can also alteritems to customers specifics for extra fee

  • (Q)Paypal, do I have to have a paypal account to use paypal -
    (A)No, a account is free and optional, you can check out with a credit or debit card simply by filling in your information on theleft side of the bill page

  • (Q)Paypal, I am having problems using paypal -
    (A)Occationaly paypal may get overloaded withorders during high traffic times such as 5pm to 9pm you can try it again during lower traffic times such as early morning or late evening, if you still cant get it to work you can email me with specific problem and I will tryto guide you thru it. If no success checks and money orders are also accepted

  • (Q)Discounted items is there any way to get your items at a reduce price-
    (A)Yes, if you would like to save some moneywe do offer recycled wood items at lower fees, these items are just as durable and functionalas the regular items but they are made out of new scrap wood that is glued back together and are then planed and sanded to create usable boards, these items are available in cedar and pine

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  • THANK YOU

    www.knwoodworks.com

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